Thank you for your continued patronage of our products.

We have confirmed the existence of "fake e-commerce sites" and "fake social media accounts" that are illicitly using our company name, logo, and product images, pretending to be operated by our company. These fake sites and accounts have no connection whatsoever with our company. Using them could lead to personal information theft, or losses such as products not being delivered after payment. Please exercise extreme caution.

Main Characteristics of Fake E-commerce Sites
If any of the following points apply, there is a very high possibility that it is a fraudulent site.

・Unnatural Japanese: The word order in descriptions is strange, and fonts are mixed.
・Extremely low prices: Advertised as limited-time offers, with discounts that are unbelievably high compared to other stores.
・Inappropriate URL: URLs with English words unrelated to the company name or random strings of characters.
・Suspicious payment methods: Payment is only by "bank transfer (prepayment)," and the recipient is an "individual name."
・Opaque contact information: No phone number listed, or a mobile number (090/080) or 050 number.
・Email address: Inquiry contact is a free email service (Gmail, Outlook, etc.).

List of Fake Accounts and Fraudulent Sites
We have currently confirmed that the following account names are fake.

＜Instagram＞
・Account name: @ darichnew
・Account name: @ darichcc_sale
・Account name: @ darichstore
・Account name: @ darichtoday
・Account name: @ darichonline
・Account name: @ darichshop.fashion
・Account name: @ darich_co

＜TikTok＞
On TikTok, we have confirmed the existence of advertising accounts impersonating Darich. The following URL is a fraudulent site appearing in advertisements:
https://eckx.shop/t5n5tnh8tk00?

Information on Consultation Services
In the unlikely event that you fall victim to fraud, our company cannot provide assistance. Please gather documents related to the other party, such as transaction screens, email exchanges with the other party, information about the other party (ID, address, phone number, bank account number), and transfer records, and consult your nearest police station.

・Consumer Hotline Phone Number: 188
(This is a nationwide common three-digit phone number that will direct you to your nearest consumer affairs center.)

・Police Consultation Hotline Phone Number: #9110

・Metropolitan Police Department / Prefectural Police Headquarters Cybercrime Consultation Service List
https://www.npa.go.jp/bureau/cyber/soudan.html